IT Systems & Network Support Engineer (ID: sWBMvF2q)

We are looking to recruit a dedicated industry specialist IT Systems & Network Support Engineer to lead our technical projects. You will be capable of planning and delivering projects to a high standard, supporting customers to achieve their operational goals.?

Must be able to demonstrate an all-round technical portfolio of experience in key strands of IT, including design, installation, configuration, repair and support on a wide range of hardware, cloud, operating systems and applications in a LAN/WAN/WLAN environment.?

Staying positive, willing to learn and develop additional technical skills.?

5-day working role, with a mix of homeworking, onsite and customer locations depending on project requirements.?

If you’re the type of person who has the drive, ambition, leadership skills and technical capabilities, please get in touch!?

Responsibilities, Skills and Personal Qualities:?

• Lead on our IT portfolio, overseeing projects through to completion. ?
• Manage customer relationships to ensure IT queries and requirements are met, prioritising demands accordingly.?
• To have the correct attitude, behaviours and values when representing us.?
• Demonstrate strong troubleshooting and problem-solving skills, especially when working under pressure.?

Knowledge, Skills and Expertise:

• Project Planning?
• Topology & Network Design Implementation?
• Data Centre Management?
• Understanding of Switch and VoIP? solutions
• LAN/WAN/WLAN Project Implementation, Troubleshooting and Support?
• Support & Maintenance of Server and Desktop Hardware and Operating Systems?
• Microsoft Active Directory, GPOs, DNS & DHCP?
• MS Exchange/O365 Management, Installation and Migration?
• Azure Platform - Setup & Configuration?
• Backups/Replication - BC/DR?
• Security Technologies – Firewall/VPN/AV?
• Cyber Essentials+/ISO27001/CIS
• Schedule: Monday to Friday?
• Holidays: 25 days plus Bank Holidays?
• Pension: Employer Contribution 3%?
• Location: Sunderland, Gateshead & Newcastle upon Tyne?
• Experience: 5-7 Years in a Technical IT Role?

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Work Location: In person

Position: IT Systems & Network Support Engineer  -  Job Type: Full-time, Permanent  -  Salary: Up to £35,000.00 per year